* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    background: linear-gradient(135deg, #0f0f23 0%, #1a1a3e 50%, #0d0d1f 100%);
    min-height: 100vh;
    color: #e0e0e0;
}

/* Login page */
body:not(.app-body) {
    display: flex;
    align-items: center;
    justify-content: center;
}

.login-container { width: 100%; max-width: 420px; padding: 20px; }
.login-card {
    background: rgba(30, 30, 60, 0.95);
    border: 1px solid rgba(100, 100, 200, 0.2);
    border-radius: 12px;
    padding: 40px 35px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.5);
}
.logo-section { text-align: center; margin-bottom: 30px; }
.logo-section h1 { font-size: 1.8rem; color: #7c8cf8; margin-bottom: 8px; }
.subtitle { color: #888; font-size: 0.9rem; }
.form-group { margin-bottom: 16px; }
.form-group label { display: block; margin-bottom: 6px; font-size: 0.85rem; color: #aaa; text-transform: uppercase; letter-spacing: 0.5px; }
.form-group input, .form-group select, .form-group textarea {
    width: 100%;
    padding: 10px 14px;
    background: rgba(15, 15, 35, 0.8);
    border: 1px solid rgba(100, 100, 200, 0.3);
    border-radius: 8px;
    color: #e0e0e0;
    font-size: 0.95rem;
    transition: border-color 0.2s;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
    outline: none;
    border-color: #7c8cf8;
    box-shadow: 0 0 0 3px rgba(124, 140, 248, 0.1);
}
.form-group textarea { resize: vertical; font-family: inherit; }
.form-group input::placeholder, .form-group textarea::placeholder { color: #555; }
.btn-login {
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, #5b6abf, #7c8cf8);
    border: none;
    border-radius: 8px;
    color: white;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.1s, box-shadow 0.2s;
    margin-top: 10px;
}
.btn-login:hover { transform: translateY(-1px); box-shadow: 0 6px 20px rgba(124, 140, 248, 0.3); }
.footer-text { text-align: center; margin-top: 24px; color: #ff6b6b; font-size: 0.8rem; font-weight: 600; text-transform: uppercase; letter-spacing: 1px; }

/* App Layout */
.app-body { display: block; }
.app-layout { display: flex; min-height: 100vh; }
.sidebar {
    width: 240px;
    background: rgba(20, 20, 45, 0.98);
    border-right: 1px solid rgba(100, 100, 200, 0.15);
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 0; bottom: 0; left: 0;
    z-index: 100;
}
.sidebar-header { padding: 20px; border-bottom: 1px solid rgba(100, 100, 200, 0.15); }
.sidebar-header h2 { font-size: 1.1rem; color: #7c8cf8; }
.sidebar-subtitle { font-size: 0.75rem; color: #ff6b6b; text-transform: uppercase; letter-spacing: 2px; }
.sidebar-nav { list-style: none; padding: 12px 0; flex: 1; }
.sidebar-nav li a {
    display: block;
    padding: 10px 20px;
    color: #bbb;
    text-decoration: none;
    font-size: 0.9rem;
    transition: all 0.15s;
    border-left: 3px solid transparent;
}
.sidebar-nav li a:hover { background: rgba(124, 140, 248, 0.1); color: #e0e0e0; }
.sidebar-nav li a.active { background: rgba(124, 140, 248, 0.15); color: #7c8cf8; border-left-color: #7c8cf8; }
.sidebar-nav li a.disabled { color: #555; pointer-events: none; }
.sidebar-footer { padding: 16px 20px; border-top: 1px solid rgba(100, 100, 200, 0.15); }
.user-info { margin-bottom: 8px; display: flex; align-items: center; gap: 8px; }
.user-badge { font-size: 0.65rem; background: rgba(124, 140, 248, 0.2); color: #7c8cf8; padding: 2px 6px; border-radius: 4px; }
.user-name { font-size: 0.85rem; color: #ccc; }
.btn-logout {
    background: rgba(255, 107, 107, 0.15);
    border: 1px solid rgba(255, 107, 107, 0.3);
    color: #ff6b6b;
    padding: 6px 14px;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    width: 100%;
}
.btn-logout:hover { background: rgba(255, 107, 107, 0.25); }

.main-content { margin-left: 240px; flex: 1; padding: 24px 32px; min-height: 100vh; }

/* Page header */
.page-header { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 24px; flex-wrap: wrap; gap: 12px; }
.page-header h1 { font-size: 1.5rem; color: #e0e0e0; }
.welcome-text { color: #888; margin-top: 4px; }
.section-title { color: #aaa; font-size: 1.1rem; margin: 24px 0 12px; }

/* Stats grid */
.stats-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 16px; margin-bottom: 20px; }
.stat-card {
    background: rgba(30, 30, 60, 0.7);
    border: 1px solid rgba(100, 100, 200, 0.15);
    border-radius: 10px;
    padding: 20px;
    text-align: center;
}
.stat-number { font-size: 2rem; font-weight: 700; color: #7c8cf8; }
.stat-label { font-size: 0.85rem; color: #888; margin-top: 4px; }
.stat-highlight .stat-number { color: #ff6b6b; }
.stat-blue .stat-number { color: #4ea8de; }
.stat-yellow .stat-number { color: #ffc107; }
.stat-orange .stat-number { color: #fd7e14; }
.stat-green .stat-number { color: #28a745; }

/* Buttons */
.btn {
    display: inline-block;
    padding: 8px 16px;
    border-radius: 6px;
    text-decoration: none;
    font-size: 0.9rem;
    cursor: pointer;
    border: none;
    transition: all 0.15s;
    color: #e0e0e0;
}
.btn-primary { background: linear-gradient(135deg, #5b6abf, #7c8cf8); color: #fff; }
.btn-primary:hover { box-shadow: 0 4px 12px rgba(124, 140, 248, 0.3); }
.btn-secondary { background: rgba(100, 100, 200, 0.15); border: 1px solid rgba(100, 100, 200, 0.3); }
.btn-secondary:hover { background: rgba(100, 100, 200, 0.25); }
.btn-danger { background: rgba(255, 107, 107, 0.2); border: 1px solid rgba(255, 107, 107, 0.4); color: #ff6b6b; }
.btn-danger:hover { background: rgba(255, 107, 107, 0.3); }
.btn-sm { padding: 4px 10px; font-size: 0.8rem; }
.btn-block { width: 100%; text-align: center; }

/* Tables */
.table-wrap { overflow-x: auto; }
.data-table {
    width: 100%;
    border-collapse: collapse;
    background: rgba(30, 30, 60, 0.5);
    border-radius: 8px;
    overflow: hidden;
}
.data-table th {
    text-align: left;
    padding: 12px 16px;
    background: rgba(20, 20, 45, 0.8);
    color: #aaa;
    font-size: 0.8rem;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border-bottom: 1px solid rgba(100, 100, 200, 0.15);
}
.data-table td {
    padding: 10px 16px;
    border-bottom: 1px solid rgba(100, 100, 200, 0.08);
    font-size: 0.9rem;
}
.data-table tr:hover { background: rgba(124, 140, 248, 0.05); }
.data-table a { color: #7c8cf8; text-decoration: none; }
.data-table a:hover { text-decoration: underline; }
.empty-state { text-align: center; color: #666; padding: 32px !important; font-style: italic; }

/* Badges */
.badge { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 0.75rem; font-weight: 600; }
.badge-green { background: rgba(40, 167, 69, 0.2); color: #28a745; }
.badge-yellow { background: rgba(255, 193, 7, 0.2); color: #ffc107; }
.badge-red { background: rgba(255, 107, 107, 0.2); color: #ff6b6b; }
.badge-blue { background: rgba(78, 168, 222, 0.2); color: #4ea8de; }

.status-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.status-new { background: rgba(78, 168, 222, 0.2); color: #4ea8de; }
.status-assigned { background: rgba(255, 193, 7, 0.2); color: #ffc107; }
.status-planned { background: rgba(156, 100, 248, 0.2); color: #9c64f8; }
.status-waiting { background: rgba(253, 126, 20, 0.2); color: #fd7e14; }
.status-solved { background: rgba(40, 167, 69, 0.2); color: #28a745; }
.status-closed { background: rgba(108, 117, 125, 0.2); color: #6c757d; }

.priority-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 600;
    color: #fff;
}

/* Forms */
.form-card {
    background: rgba(30, 30, 60, 0.7);
    border: 1px solid rgba(100, 100, 200, 0.15);
    border-radius: 10px;
    padding: 24px;
}
.form-row { display: flex; gap: 16px; margin-bottom: 0; }
.form-row .form-group { flex: 1; }
.form-actions { display: flex; gap: 12px; margin-top: 20px; align-items: center; }
.checkbox-label { display: flex; align-items: center; gap: 8px; color: #ccc; font-size: 0.9rem; cursor: pointer; }
.checkbox-label input[type="checkbox"] { accent-color: #7c8cf8; }

/* Search/Filter */
.search-form { display: flex; gap: 8px; align-items: center; }
.search-input, .search-input-sm {
    padding: 8px 14px;
    background: rgba(15, 15, 35, 0.8);
    border: 1px solid rgba(100, 100, 200, 0.3);
    border-radius: 8px;
    color: #e0e0e0;
    font-size: 0.9rem;
}
.search-input-sm { padding: 6px 10px; font-size: 0.85rem; width: 160px; }
.filter-bar { margin-bottom: 20px; }
.filter-form { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.filter-form select {
    padding: 6px 10px;
    background: rgba(15, 15, 35, 0.8);
    border: 1px solid rgba(100, 100, 200, 0.3);
    border-radius: 6px;
    color: #e0e0e0;
    font-size: 0.85rem;
}

/* Cards */
.card {
    background: rgba(30, 30, 60, 0.7);
    border: 1px solid rgba(100, 100, 200, 0.15);
    border-radius: 10px;
    margin-bottom: 16px;
    overflow: hidden;
}
.card-header {
    padding: 12px 20px;
    background: rgba(20, 20, 45, 0.6);
    border-bottom: 1px solid rgba(100, 100, 200, 0.1);
    font-weight: 600;
    font-size: 0.9rem;
    color: #aaa;
}
.card-body { padding: 16px 20px; }

/* Ticket layout */
.ticket-layout { display: grid; grid-template-columns: 1fr 300px; gap: 20px; }
.ticket-meta { display: flex; gap: 10px; align-items: center; margin-top: 8px; flex-wrap: wrap; }
.meta-item { color: #888; font-size: 0.85rem; }
.ticket-content { line-height: 1.6; white-space: pre-wrap; }

/* Timeline */
.timeline-entry {
    border-left: 3px solid rgba(100, 100, 200, 0.2);
    padding: 12px 16px;
    margin-bottom: 12px;
    margin-left: 8px;
}
.timeline-followup { border-left-color: rgba(78, 168, 222, 0.5); }
.timeline-task { border-left-color: rgba(156, 100, 248, 0.5); }
.timeline-header { display: flex; gap: 8px; align-items: center; margin-bottom: 6px; font-size: 0.85rem; flex-wrap: wrap; }
.timeline-icon { font-size: 1rem; }
.timeline-user { color: #7c8cf8; }
.timeline-date { color: #666; margin-left: auto; }
.timeline-body { color: #ccc; font-size: 0.9rem; line-height: 1.5; white-space: pre-wrap; }
.timeline-meta { color: #888; font-size: 0.8rem; margin-top: 4px; }

/* Sidebar details */
.sidebar-details .detail-row { display: flex; justify-content: space-between; padding: 6px 0; border-bottom: 1px solid rgba(100, 100, 200, 0.08); font-size: 0.85rem; }
.detail-label { color: #888; }
.quick-actions .form-group { margin-bottom: 12px; }
.quick-actions select {
    width: 100%;
    padding: 8px 10px;
    background: rgba(15, 15, 35, 0.8);
    border: 1px solid rgba(100, 100, 200, 0.3);
    border-radius: 6px;
    color: #e0e0e0;
    font-size: 0.85rem;
}

/* Entity detail contacts section */
.contacts-section { margin-top: 24px; }

/* Tree view */
.tree-indent { display: inline-block; width: 24px; }

@media (max-width: 900px) {
    .ticket-layout { grid-template-columns: 1fr; }
    .sidebar { width: 200px; }
    .main-content { margin-left: 200px; padding: 16px; }
}

/* User management additions */
.badge-gray { background: rgba(150, 150, 150, 0.2); color: #aaa; }
.btn-warning { background: rgba(255, 165, 0, 0.2); color: #ffa500; border: 1px solid rgba(255, 165, 0, 0.3); }
.btn-warning:hover { background: rgba(255, 165, 0, 0.35); }
.btn-success { background: rgba(82, 196, 26, 0.2); color: #52c41a; border: 1px solid rgba(82, 196, 26, 0.3); }
.btn-success:hover { background: rgba(82, 196, 26, 0.35); }
.alert-error { background: rgba(255, 107, 107, 0.15); border: 1px solid rgba(255, 107, 107, 0.4); color: #ff6b6b; padding: 12px 16px; border-radius: var(--radius); margin-bottom: 16px; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0 20px; }
.required { color: #ff6b6b; }